Terms & Conditions

1. Introduction

These Terms of Service (“Terms”) govern access to and use of the CP3® brand intelligence platform, including the application at app.cp3.ai, related websites, APIs, and AI-powered features (collectively, the “Services”). The Services are offered by CP3 B.V. (“CP3”, “we”, “us”, “our”), Nieuw Leliestraat 133, 1015 SN Amsterdam, the Netherlands.

By creating an account, signing in, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you use the Services on behalf of an organisation, you represent that you have authority to bind that organisation.

Last updated: 8 June 2026

2. Registration and Account

·2.1 You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services for business purposes.
·2.2 You must provide accurate registration information and keep it up to date. You are responsible for all activity under your account and for safeguarding login credentials. Do not share account access outside your organisation except as permitted by your subscription and role settings.
·2.3 CP3 may offer role-based access (for example Owner/Administrator, User, Contributor). The account owner is responsible for permissions granted to users within the organisation.
·2.4 We may refuse, suspend, or terminate accounts that violate these Terms, applicable law, or third-party platform rules.

3. The CP3 Services

CP3 provides Software-as-a-Service tools for brand intelligence, market analysis, campaign planning, content calendar management, and AI-assisted asset generation. Depending on your subscription, the Services may include:

·brand scans and perceived-brand analysis;
·trend monitoring and strategic recommendations;
·campaign and content calendar workflows;
·connections to third-party data sources and platforms (such as Google, Instagram, or YouTube) where you authorise them;
·AI-generated images and related creative outputs for marketing use.

Feature availability, usage limits, and quotas depend on your subscription tier and may change over time.

4. Your Content: Input, Output, and Reference Material

·4.1 Input means text, images, videos, documents, brand assets, URLs, prompts, catalogue references, social handles, and other material you upload, connect, or submit to the Services.
·4.2 Output means content generated by the Services in response to your Input, including AI-generated images, copy suggestions, analyses, reports, and recommendations.
·4.3 Reference Material means third-party or publicly available content referenced by the Services at your instruction, such as catalogue product images, connected social content, or licensed brand materials.
·4.4 Input and Output together are Your Content. You retain ownership of Input to the extent you already hold rights in it. Subject to these Terms and the license you grant to CP3 below, CP3 assigns to you its rights, if any, in Output created for your account, to the maximum extent permitted by applicable law.
·4.5 You represent and warrant that you have all rights, permissions, and licences necessary to provide Input and Reference Material and to use Output as contemplated by these Terms, including rights in trademarks, product packaging, likenesses, and copyrighted materials.
·4.6 Because AI systems are probabilistic, Output may not be unique and similar results may be generated for other users. CP3 does not guarantee that Output is protectable by intellectual property law or free from third-party claims.
·4.7 You grant CP3 a non-exclusive, worldwide, royalty-free licence to use, reproduce, store, process, adapt, and display Your Content solely to operate, secure, maintain, support, and improve the Services, comply with law, and enforce these Terms. Where offered in your account settings or subscription, you may opt out of use of Your Content for model improvement; such opt-out applies prospectively from the time it is enabled.

5. AI-Generated Images: Rights and Exploitation

This section applies to images and visual assets generated through CP3's campaign, calendar, or related image-generation features.

·5.1 Commercial exploitation licence. Subject to your active subscription, payment of applicable fees, and compliance with these Terms, CP3 grants you a non-exclusive, worldwide licence to use, reproduce, publish, distribute, and publicly display generated images and visual Output for your own brand's marketing, advertising, social media, e-commerce, and related commercial purposes.
·5.2 Scope of permitted use. You may adapt, crop, resize, and combine generated images with other brand assets in ordinary marketing workflows. You may use Output in paid and organic channels, presentations, websites, and campaign materials for the brand account under which the Output was generated.
·5.3 Restrictions on exploitation. Unless CP3 agrees otherwise in writing, you may not:
·sell, sublicense, or distribute generated images as standalone stock assets or template libraries;
·use Output to train, fine-tune, or develop competing AI or generative models;
·represent Output as wholly human-created where disclosure is required by applicable law or platform policy;
·remove or falsify product labels, trademarks, or regulated claims shown in reference catalogue materials;
·use Output in unlawful, misleading, defamatory, discriminatory, or infringing ways.
·5.4 Reference and product-grounded generation. Where you submit catalogue, product, or brand reference images, you acknowledge that CP3 uses those materials to preserve product identity and packaging in generated scenes. You are responsible for ensuring that reference materials accurately represent products you are authorised to market and that resulting uses comply with applicable advertising, consumer-protection, and sector-specific rules in the EU and other markets where Output is published.
·5.5 Third-party and platform rights. Your right to exploit Output does not override third-party rights in Reference Material, connected social content, fonts, logos, music, likenesses, or other embedded elements. You must obtain any additional permissions required for publication, including from talent, photographers, brand owners, or platform terms.
·5.6 No warranty of legal clearance. CP3 does not provide legal clearance, regulatory approval, or advertising compliance review for generated images. You must review Output before publication, including for accuracy, brand suitability, and compliance with the EU AI Act transparency obligations and sector rules where applicable.
·5.7 Suspension of generation. CP3 may refuse, blur, modify, or withhold image generation requests that appear to violate these Terms, applicable law, third-party rights, or safety policies.
·5.8 Termination effect. If your subscription ends or your account is terminated, your licence to newly generate Output ends immediately. For Output already generated and downloaded or exported during an active paid term, your exploitation licence survives termination solely for continued use of those exported assets in accordance with this Section 5, unless termination was for material breach involving unlawful or infringing use.

6. Acceptable Use

·6.1 You may use the Services only for lawful business purposes and in accordance with these Terms.
·6.2 You must not:
·reverse engineer, scrape, or programmatically extract the Services or Output except as permitted by law;
·circumvent usage limits, quotas, or security measures;
·upload malware or interfere with the integrity or performance of the Services;
·generate or distribute content that is illegal, harmful, deceptive, sexually exploitative, hateful, or infringing;
·impersonate others or misrepresent affiliation with a brand, person, or organisation;
·create multiple free accounts to evade limits or safeguards.
·6.3 A fair usage policy applies. For agency or multi-brand use, you must maintain separate brand workspaces or client folders as required by your subscription and not commingle client data in breach of confidentiality obligations.

7. Fees, Subscriptions, and Payment

·7.1 Paid features require a valid subscription or other agreed fee plan. Prices, quotas, and billing intervals are shown at checkout or in your account and may change for future renewal periods upon reasonable notice.
·7.2 Payments are processed by third-party payment providers such as Paddle. By subscribing, you also agree to the applicable payment provider terms.
·7.3 Fees are exclusive of VAT and other applicable taxes unless stated otherwise. Business customers are responsible for applicable taxes; where required by law, CP3 will charge VAT or similar taxes.
·7.4 Subscriptions renew automatically for successive billing periods unless cancelled in accordance with the cancellation process made available in your account before the renewal date.
·7.5 Except where mandatory consumer or distance-selling law provides otherwise, fees already paid are non-refundable. If you are a consumer in the European Economic Area, any statutory withdrawal or cancellation rights that apply to you are preserved.
·7.6 Failure to pay may result in suspension or downgrade of the Services.

8. Intellectual Property in the CP3 Platform

·8.1 CP3 and its licensors retain all rights in the Services, software, models, workflows, documentation, branding, and underlying technology, excluding Your Content.
·8.2 These Terms grant you a limited, non-exclusive, non-transferable licence to access and use the Services during your subscription term for internal business purposes.
·8.3 You must not copy, modify, distribute, or create derivative works of the Services except as expressly permitted by law or by CP3 in writing.
·8.4 If you provide feedback or suggestions, CP3 may use them without restriction or compensation.

9. Personal Data

·9.1 Our processing of personal data is described in the Privacy Policy.
·9.2 Where you upload or connect personal data relating to your clients, employees, or audiences, you are responsible for having a lawful basis and, where required, providing notices and obtaining consents. If CP3 processes such data on your instructions, CP3 acts as processor and you act as controller under the GDPR.
·9.3 CP3 implements appropriate technical and organisational measures and stores data within the EEA unless otherwise disclosed in the Privacy Policy with appropriate safeguards.

10. Disclaimers and AI Limitations

·10.1 The Services are provided on an “as is” and “as available” basis. CP3 uses commercially reasonable efforts but does not guarantee uninterrupted availability, error-free operation, or specific business results.
·10.2 AI-generated Output may be inaccurate, incomplete, outdated, or unsuitable for your intended use. You are solely responsible for reviewing Output before relying on or publishing it.
·10.3 To the maximum extent permitted under mandatory applicable law, CP3 disclaims all warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Liability and Force Majeure

·11.1 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law, including liability for death or personal injury caused by negligence or for fraud or wilful misconduct.
·11.2 Subject to Section 11.1, CP3's total aggregate liability arising out of or relating to the Services or these Terms is limited to the fees paid by you to CP3 for the Services in the three (3) months preceding the event giving rise to the claim.
·11.3 Subject to Section 11.1, CP3 is not liable for indirect or consequential loss, loss of profit, loss of goodwill, loss of data, or business interruption.
·11.4 You indemnify CP3 against third-party claims arising from Your Content, your exploitation of Output, or your breach of these Terms or applicable law, except to the extent caused by CP3's wilful misconduct or breach of these Terms.
·11.5 CP3 is not liable for failure or delay caused by events beyond its reasonable control, including outages of third-party platforms, cloud providers, payment processors, or public networks.

12. Copyright and IP Complaints

·12.1 CP3 respects intellectual property rights. If you believe content on the Services infringes your rights, notify us at r2@cp3.ai with sufficient information to identify the material, your contact details, and a statement of good faith belief that use is not authorised.
·12.2 CP3 may remove or restrict access to disputed content and may suspend repeat infringers where appropriate.

13. Term and Termination

·13.1 These Terms apply while you use the Services. You may stop using the Services and cancel your subscription through your account where available.
·13.2 CP3 may suspend or terminate access immediately for material breach, legal requirement, risk to users or third parties, or non-payment.
·13.3 Upon termination, your access to the Services ends. Sections that by nature should survive (including Sections 4, 5.8, 8, 10, 11, 12, and 16) remain in effect.
·13.4 You may request export of account data during any notice or retrieval period offered in your plan, subject to applicable law and technical feasibility.

14. Export Control and Sanctions

·14.1 You may not use the Services if you are subject to EU, Dutch, or other applicable sanctions or export restrictions, or if use would violate such restrictions.

15. Disputes, Governing Law, and Jurisdiction

·15.1 Before commencing court proceedings, the parties will attempt in good faith to resolve disputes by written notice and negotiation within 28 days.
·15.2 These Terms are governed by the laws of the Netherlands. The UN Convention on Contracts for the International Sale of Goods does not apply.
·15.3 Unless mandatory law requires otherwise, the courts of Amsterdam, the Netherlands have exclusive jurisdiction.
·15.4 If you are a consumer in the EEA, you may also use any mandatory consumer dispute mechanisms available in your country of residence.

16. General Provisions

·16.1 CP3 may update these Terms by posting a revised version and updating the “Last updated” date. Material changes will be notified where required by law or through the Services. Continued use after the effective date constitutes acceptance, unless you cancel before the effective date.
·16.2 If any provision is invalid, the remaining provisions remain in force and the invalid provision will be replaced by a valid provision reflecting the original intent as far as possible.
·16.3 Failure to enforce a provision is not a waiver. You may not assign these Terms without CP3's consent; CP3 may assign them in connection with a reorganisation or sale of business.
·16.4 Contact: CP3 B.V., Nieuw Leliestraat 133, 1015 SN Amsterdam, the Netherlands; r2@cp3.ai; tel. 020-6811545.

17. Third-Party Services and Platform Terms

By connecting or using integrated third-party services through CP3, you agree to comply with the applicable third-party terms, including where relevant:

·Google – Google Terms of Service and Google API Services User Data Policy when using Google Sign-In or Google Calendar;
·Instagram / Meta – applicable Meta Platform Terms and Instagram policies when connecting Instagram;
·YouTube – YouTube Terms of Service when connecting YouTube data sources;
·Paddle – Paddle's buyer terms for payment processing.

CP3 is not responsible for third-party services and does not control their availability, policies, or actions.